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Privacy Policy
Effective Date: 20/09/2023
1. Introduction
The Agile Coach House Ltd ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your personal data in accordance with the applicable data protection laws in the United Kingdom.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: This includes your name, address, email address, and phone number.
Financial Information: We may collect payment card information when you make a purchase on our website, but we do not store this information. We use trusted payment processors to handle payments securely.
Order Information: We collect information about your orders, including the products you purchase, order history, and delivery information.
Marketing Preferences: We collect your marketing preferences, including your consent to receive marketing communications from us.
Website Usage Data: We collect data about your interactions with our website, such as IP addresses, browser type, and browsing history, to improve our website's functionality and user experience.
3. How We Use Your Information
We use your personal information for the following purposes:
Processing Orders: We use your information to process and fulfil your orders, including order confirmation, shipment, and customer support.
Marketing Communications: With your consent, we may send you marketing communications about our products, promotions, and updates.
Website Improvement: We use website usage data to analyze and improve our website's performance, content, and functionality.
Legal Obligations: We may process your information to comply with legal obligations, such as tax or regulatory requirements.
4. Disclosure of Your Information
We may share your personal information with third parties only for specific purposes, including:
Service Providers: We may share your information with trusted service providers who assist us in processing orders, providing customer support, and improving our website.
Legal Requirements: We may disclose your information to comply with legal obligations or to protect our rights, privacy, safety, or property.
5. Your Rights
You have the following rights regarding your personal data:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to inaccurate or incomplete personal data.
Erasure: You can request the deletion of your personal data.
Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
6. Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet or information storage system can be guaranteed to be 100% secure.
7. Contact Us
If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at:
The Agile Coach House Ltd, EX22 7PW, 07739 710 298
8. Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the effective date.
